Sachse Transcripts: Sachse High School

Garland ISD has partnered with Greenlight credentials to allow students/families to instantly and securely share academic credentials and records with educational institutions, employers, and the military.

IMPORTANT REMINDERS BEFORE YOU ENROLL:

Do not use your school email account to setup Greenlight:

Always use your personal email when setting up your new Greenlight account. DO NOT USE your school email (@students.garlandisd.net ) That email account will expire once you graduate or leave our district. So, you must use your personal email (gmail, yahoo, cloud) when creating your account to ensure Greenlight has a verifiable email. Our student emails are not to be used for any reason to set up your Greenlight account.

If you get locked out of Greenlight because you used your school email, you must contact Greenlight for help. Go to Greenlight and look for Contact Us. Give them the school email you used so they can locate your account. Then give them the correct PERSONAL email where you want to be reached. Look for their response in the new email you provide.

This may take time so contact them immediately if you need help.

Dallas College Greenlight Existing Accounts:

**DO NOT CREATE MULTIPLE ACCOUNTS***

Note: If you already have a GreenLightLocker.com account because you are Texas College Bridge ENG and/or MATH, then there is no need to register again on GreenLightLocker.com. Please go directly to Step 3: on the Quick Start Guide Below.

Note: If you already have a GreenLightLocker.com account because you are taking courses at Dallas College and have already registered on Greenlight, then there is no need to register again on GreenLightLocker.com. Please go directly to Step 4: on the Quick Start Guide Below.

Any/all technical issues with your Greenlight account:

Once you enroll with Greenlight, they are your immediate contact for all issues with your account. Please utilize the help (Contact Us) feature within Greenlight for assistance. Do not wait if you are having issues or neglect your deadlines. The campuses cannot offer technical assistance. You must go through Greenlight. (Contact Us Option)

Click below to begin registration with Greenlight!

CLick to EnRoll

RECORDS NEEDED BEYOND HIGH SCHOOL TRANSCRIPTS

Any additional Information not found here pertaining to records click the link below:

https://garlandisd.net/academics-ccmr/transcripts-and-records

Verification of Enrollments from Screening Companies should be faxed with a signed release form authorizing the release of education records to our district records office:

Fax number: 972-494-8275
(no phone calls please; see above)

Current Students/Parents: Please see How to Use Greenlight Locker below. Or utilize the GO CENTER if needed for help with your Greenlight account and sending transcripts.

Past Students and Graduates: The information below is for the years 1997-Current. The possible Issues Tab may also help you.

Colleges or other Entities in need of a post graduate student’s transcript: You should request an official transcript from the student. (They should share their official transcript or download their unofficial transcript through Greenlight)

Texas College Bridge Eng./Math and Dallas College Students

Texas College Bridge Eng./Math and Dallas College Students

Once you are enrolled in GreenLight Locker — if needed — please see the tab below for helpful videos and a Quick Start Guide to help you navigate through GreenLight!

How to Use GreenLight Locker
Possible Issues with Greenlight

How to Use GreenLight Locker

Possible Issues with Greenlight

Greenlight Possible Issues and Answers

Here’s how to Resolve Possible Transcript Issues while navigating in Greenlight.

Please find the issue you may be facing to help you resolve problems in Greenlight.

POSSIBLE ISSUE: I Don't See My College in the Dropdown List

If this happens, you may have to email your transcript to the college’s admissions office or send it to the email address given to you from your college.

Use the Greenlight E-mail Option.

You do not need to send the email address to us at Sachse to do it for you. You have access to your official transcript in Greenlight. Remember the transcript in Greenlight you are emailing is an official copy from Garland ISD.

The key is to NEVER download, attach and then Send your transcript through your PERSONAL E-MAIL—when you are sending an OFFICIAL COPY.

You must use the e-mail feature in Greenlight.

In Greenlight look for Send to Employer/Other (via e-mail).

Greenlight prepares and sends an “official” transcript to the email address you enter.

POSSIBLE ISSUE: My College Doesn't Do Greenlight

Sometimes when you are told this, you may have incorrectly attempted to send the transcript the first time. Or some colleges are not familiar with Greenlight and so their first response is we have never heard of it and so we don’t do it.

So, if you are given an email address to send the transcript, please use the Email feature in Greenlight. Ask your college, is there an email address you can send the transcript to then email through Greenlight.

Look for Send to Employer/Other (via email) Greenlight prepares and sends an “official” transcript to the email address you have entered.

IF SENDING AN OFFICIAL COPY--DO NOT DOWNLOAD or PRINT or ATTACH the transcript to your personal email ---this makes it UNOFFICIAL, and they will not accept the transcript. And so “they don’t do Greenlight” means the way you are presenting the transcript is incorrect to them. Only download the transcript if you are asked for an Unofficial Copy-otherwise e-mail through Greenlight.

POSSIBLE ISSUE: They Need the Transcript to Come From the School

The transcript you have in Greenlight is your official transcript. If you are sharing it incorrectly, the college or employer may feel you are not working with official records.

You should ALWAYS be the person to send your transcript. It no longer must come from the campus. This is the sole purpose of having your Greenlight account. We are giving you full control of your records!

But you must make sure you are sharing your transcript by either selecting your college in the drop down OR if you don’t see your college then send the transcript VIA GREENLIGHT EMAIL to your college admissions email address.

POSSIBLE ISSUE: I See My Dallas College Not My Garland ISD Records

If you already have a GreenLightLocker.com account because you are taking courses at Dallas College and have already registered on Greenlight, then there is no need to register again on GreenLightLocker.com. 

If you don’t see both your Garland ISD and Dallas College Records in your Greenlight account, you may have to contact Greenlight directly. Sachse CANNOT help with this. You must go through Greenlight. This will take time so if you are struggling do not wait to contact Greenlight. Follow this in Greenlight and wait for their response:

Click on Contact Us
Under Reason: Type Possibly need to Merge into One Account or Check for Multiple Accounts
In the Message: Give them your Dallas College ID and give details of what’s happening hopefully they can see what the problem could be

POSSIBLE ISSUE: Where Does It Show the Transcript was Sent?

Within your Greenlight account use the “Share Activity” Tab—this will show you where and when your transcript was sent for tracking purposes. You can consider this a record of when the transcript was sent and to whom. This will ensure the correct school or email was used.

Please remember that it takes time to receive and process your transcripts so make sure you meet deadlines issued by your colleges and know they have a lot of students to service so allow time to process your transcript. For some schools it takes 2-3 weeks. Your submission through Greenlight is instant but they have a lot to go through.

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